AIE-10 How Do I Add A Tag In A Conversation Stage?

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Welcome to the guide on adding a tag in a conversation stage. This is useful if you use tags to identify customers if they reached a certain stage in a conversation.

1. Click here

Select the employee you wish to enable an action for.

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2. Navigate to the stage you wish to edit

Navigate to the stage where you wish to add the action in.

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3. Click "Trigger Actions"

Access the "Trigger Actions" menu

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4. Click "Add Action"

Select the option to add a new action

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5. Click "Add Tag"

Click the Add Tag action.

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6. Select The Tag You Wish To Add At This Stage