
Welcome to the guide on triggering a human rollover in a conversation stage. This is a great feature to allow you to take over a conversation if you would like to jump in, or the employee needs help.
Select the employee you wish to enable an action for.

Navigate to the stage where you wish to add the action in.

Access the "Trigger Actions" menu

Select the option to add a new action

Choose the "Human Rollover" action
