Types of Automation Flows? How to create a contact Flows?
Sending SMS to custom or static phone number is required when you want to add static number to get specific SMS when flow triggers. You can set custom number for different scenarios depending on your requirements. However, system allows you to get dynamic number from flow to send SMS every time.
Static SMS Example Scenario: You would like to get SMS on your phone number every time new form submitted on your website. In this case, static number stays same for every form submission unless you change it.
Dynamic SMS Example Scenario: You would like to send SMS to customer every time they make a purchase on your website. In this case, dynamic number change every time for new customer.