How to setup softphone?

To receive calls on a FlowTrack number using a softphone, you would need to configure your softphone to register with your FlowTrack account. This typically involves entering your SIP credentials, which can be found in your FlowTrack account dashboard. Once your softphone is registered, you should be able to receive calls to your FlowTrack number directly on your computer or smartphone.

It's important to note that your softphone's performance will depend on the quality of your Internet connection. You should ensure that your connection is fast and stable to ensure that your calls are clear and uninterrupted. Additionally, you should be aware of any bandwidth limitations that may affect your softphone's performance.

Steps to configure softphone:

Every User Has Their Own Extension Number With Voicemail

1) When you enable your Webphone we create an extension for you automatically. Click the 'Phone' icon on the top right to activate or use your webphone. You can direct dial the extension of other users in your account. Think of this as your company directory.

2) Your extension also allows you to receive calls from anywhere and on any VoIP enable device. Connect a physical phone or a 'Soft Phone' using a third-party applications:

In this article we are taking an example of Linphone.

Please follow below steps to setup Linphone Softphone:

  1. Download Linphone Application on Desktop/Mobile using this link Linphone Open Source VOIP

  2. In this example we have downloaded Desktop Linphone Application. Once downloaded you will see below screen when open Linphone:

Choose option: USE A SIP ACCOUNT

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Click on “I UNDERSTAND”

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You will see below screen where you need to provide details:

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Where you can find Username and Password?