<aside> 💡 When you build a form inside the system with standard fields like Firstname, Lastname, Email, Phone to collect your users/clients information, this form is called a lead collecting form. And you are also allowed to add more fields as per your requirements.

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<aside> 💡 When your users submit this form, the System will automatically create a contact/lead under your account. Sometimes, if your users submit this form multiple times, the system will duplicate contacts for each submission event. To prevent this duplication, you need to create a flow attached to your lead collecting form.

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<aside> 💡 How to create an automation flow with a form?

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Steps to stop making duplicate contact

Add the ‘Lookup Contact’ step

Please, add the ‘Lookup Contact’ step under the ‘CRM’ section to your flow.

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Configure the step

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